Diamond Buy Back Guarantee

With South Africa’s best selection of exceptional quality diamonds independently graded by the GIA (Gemological Institute of America), we are confident in our diamond quality and value. Every loose diamond purchased from Diamonds 27 qualifies for our Diamond Buy Back Guarantee, where we will buy back your diamond for the full purchase price paid, less VAT and a 5% handling fee.
 
The Diamonds 27 Buy Back Guarantee applies to loose diamonds only, and is not applicable to diamonds already set into jewellery, or diamonds that were sold loose and later set into jewellery pieces. This is subject to inspection and verification of the diamond purchased, provided that the diamond returned has not been damaged, modified or set into jewellery. Inspection takes three working days to complete and should additional time be required you will be notified in advance.
 
The Diamond Buy Back Guarantee is valid for the original purchase price only to the original purchaser, and cannot be transferred to any third party. Refunds will be processed via EFT (Electronic Funds Transfer) and in the same currency that the diamond was originally purchased for.

Diamonds 27 is not liable for any costs incurred for the diamond to be delivered to the Diamonds 27 store, currently situated at Shop 276, Upper Level, V&A Waterfront, Cape Town, 8001, South Africa; or any other address that may be provided by Diamonds 27.

If you are interested in claiming the Diamond Buy Back Guarantee, you are advised to contact Diamonds 27 by emailing info@diamonds27.com prior to shipping / delivering the loose diamond and are requested to obtain a shipping reference number from Diamonds 27.

About our diamonds

A world first and the first of its kind in South Africa, Diamonds 27 offers a fusion of retail and e-commerce, and is your international passport to the biggest and best selection of GIA graded loose diamonds. Sourced direct from mine to finger, all of our diamonds are conflict-free and sourced from trusted and reputable mines committed to ethical compliance. Every diamond is hand-selected by our expert team and graded for its cut, colour, clarity and carat weight by the GIA. Every loose diamond (larger than 0.5 carats) is laser etched with GIA serial numbers and covered by authentic documentation for peace of mind and diamond identification allowing you to always verify that this is your diamond.